ATRAVIO ← Back to home
Legal

Terms and Conditions of Use

ATRAVIO — Digital Studio
Last updated: September 19, 2026

1. Who provides the service

ATRAVIO is an independent digital studio that designs and builds professional landing pages with artificial intelligence, run from Mexico.

By visiting and using this site, or by hiring the Studio's services, you accept these Terms and Conditions in full.


2. Services offered

ATRAVIO designs and builds professional-grade landing pages for businesses that do not yet have an online presence. Services may include:

The details, scope, and exact price of each project are set out in a written proposal or contract for that project.


3. No guarantee of results

ATRAVIO designs with professional judgment, world-class references, and its own methods. However, the Studio does not guarantee specific results of any kind, including but not limited to: conversions, sales, leads, search engine rankings, return on ad spend, or any other measure of the client's business performance.

How a landing page performs depends on many factors outside the Studio's control: traffic strategy, ad budget, the client's offer, the market, competition, and others. Hiring ATRAVIO does not replace or guarantee any of these factors.


4. Use of artificial intelligence in production

ATRAVIO uses artificial intelligence tools —including Claude (Anthropic) and ChatGPT (OpenAI)— as a core part of its production workflow to develop copy, structure, code, and design decisions.

By hiring the Studio, the client:

If the client has restrictions on using their materials in AI tools (because of internal policy, confidentiality agreements, or other reasons), they must tell us in writing before the project starts.


5. Terms of engagement

5.1 Starting the project

The project formally starts once these three conditions are met:

  1. The client has approved the proposal in writing (email, WhatsApp, or another documented channel)
  2. ATRAVIO has received the agreed deposit
  3. The client has delivered all requested materials and information, and has approved the initial visual direction of the page

The delivery time only starts once all three conditions are met. If any condition is left pending because of the client, the delivery time is paused until it is completed.

Email and messaging (including WhatsApp) count as a written agreement between the parties.

5.2 Client information and materials

The client is responsible for providing all materials, text, images, and instructions needed by the agreed dates. ATRAVIO is not responsible for delivery delays caused by missing materials or information from the client.

5.3 Revisions and project scope

The number of revision rounds included in each project is stated in the proposal. A revision is an adjustment within the concept and scope originally agreed. Any request that changes the creative direction, expands the scope, or adds elements not covered by the original proposal is a scope change, which requires written approval and an additional quote.

5.4 Scope changes

Any change to the agreed scope must be requested in writing and expressly approved by ATRAVIO. No additional work will be done without written confirmation of its cost and terms.

5.5 Approval and final delivery

After the project is delivered, the client has 5 business days to review it and send formal feedback in writing. If there is no response within that time, the project will be considered approved and accepted in full, with no right to later claims about the delivered content.


6. Prices and payment

6.1 Optional services after delivery

After the project is delivered, the client may request additional optional services. The scope, price, and specific terms are confirmed in a written proposal before any work begins. As a general reference:

6.2 Holding files for non-payment

ATRAVIO reserves the right to hold the final files and suspend publication of the project until full payment has been received.

6.3 Late payments

If the client does not pay on the agreed date, ATRAVIO may:

6.4 Price references by level

ATRAVIO's projects are organized into service levels. The prices, scope, and terms of each level are set out in the formal proposal and in the information published on atravioai.com.


7. Intellectual property

7.1 Client rights

Once the project is paid in full, the client receives the right to use the delivered final design and content for their own business or project.

7.2 ATRAVIO rights

ATRAVIO keeps the right to:

7.3 Content provided by the client

The client declares and guarantees that they hold the intellectual property rights or licenses needed for all materials they give ATRAVIO (text, images, logos, trademarks). ATRAVIO accepts no responsibility for infringement of copyright, trademarks, or other rights arising from the use of materials provided by the client.

7.4 Third-party resources

If stock images, fonts, or other licensed third-party resources are used, ATRAVIO will tell the client the terms of use that apply. The client is responsible for checking and keeping the related licenses.


8. Cancellations

8.1 Cancellation by the client

If the client cancels the project after work has started, the deposit paid is non-refundable under any circumstance, since it covers the time and resources invested up to that point. Work delivered up to the cancellation date may be billed in proportion to progress.

8.2 Cancellation by ATRAVIO

ATRAVIO reserves the right to cancel a project with immediate effect in these cases:

If ATRAVIO cancels for reasons caused by the client, the deposit will not be refunded. If the cancellation is for reasons not caused by the client, the part corresponding to work not done will be refunded.


9. Indemnification

The client agrees to indemnify and hold harmless ATRAVIO —including its collaborators, tools, and subcontractors— from any claim, lawsuit, damage, loss, cost, or expense (including legal fees) arising from:


10. Client's legal compliance

The client declares and guarantees that:

ATRAVIO reserves the right to refuse to publish or to suspend a landing page if it reasonably determines that the content breaks any of the points above.


11. Limitation of liability

ATRAVIO is not responsible for:

ATRAVIO's maximum liability under any circumstance will not exceed the total amount paid by the client for the specific project in dispute.


12. Force majeure

ATRAVIO is not responsible for delays or failures caused by circumstances beyond its reasonable control, including but not limited to: technical failures of outside providers, internet or power outages, illness, natural disasters, regulatory changes, or any other force majeure event.

In these cases, ATRAVIO will notify the client as soon as possible and agree on a reasonable new delivery date. If the situation lasts more than 30 consecutive days, either party may cancel the contract with a refund in proportion to the work not done.


13. Reliance on third-party platforms

ATRAVIO's projects are published on Cloudflare. The source code is managed on GitHub. The domain is registered with the provider chosen for the project. ATRAVIO does not control the availability, terms of use, or policy changes of these platforms. Any impact from changes to these outside services is beyond the Studio's responsibility.


14. Confidentiality

Both parties agree to keep confidential the sensitive information shared during the project (business strategy, customer data, internal information, access and credentials). This obligation stays in force for 2 years after the project ends.


15. Use of the website

Access to atravioai.com is subject to these conditions:


16. Dispute resolution

For any dispute arising from these terms or the services provided, the parties agree to:

  1. Formal notice: The affected party will notify the other in writing, describing the problem
  2. Good-faith negotiation: The parties will have 10 business days to try to resolve the dispute amicably
  3. Jurisdiction: If no agreement is reached in that time, the parties submit to the jurisdiction of the competent courts of Mexico, waiving any other jurisdiction

17. Changes to these terms

ATRAVIO may update these Terms and Conditions at any time. The current version will always be available at atravioai.com. Continuing to use the site or the services means you accept the terms in force at that time.


18. Governing law

These Terms and Conditions are governed by the laws of the United Mexican States. ATRAVIO currently works on projects in Mexico, the United States, and Latin America. It does not take projects aimed mainly at the European market.


Questions about these terms? Write to us at [email protected]